Is iD Mobile Worth It in 2026? What Real Reviews Say About Price, Upgrades and Value
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Quick Answer
Yes, for value-focused UK users. iD Mobile runs on the Three network, with SIM-only plans from £6 a month for 10GB on a 1-month rolling plan.
In addition, SIM-only plans have no annual price rises, and every plan includes bill capping and roaming in 50 destinations. Overall, iD holds a 4.2 out of 5 TrustScore on Trustpilot.
The Sunset Weekly Connection Reality: Flexible 1-month rolling plans combined with reliable Three network coverage make iD Mobile a smart choice for budget-conscious users. With no annual price rises on SIM-only plans, built-in bill capping, and inclusive roaming in 50 destinations, maintaining predictable mobile costs at home and abroad is effortless.
BUY NOWiD Mobile at a Glance
| Feature | iD Mobile (October 2026) |
|---|---|
| Owner | Currys |
| Network | Three |
| SIM-only prices | From £6 a month |
| Contract lengths | 1, 12 or 24 months on SIM only |
| Annual price rises | None on SIM only; £1.80 each April on phone plans |
| Data rollover | Unused data rolls over once into the next month, except on unlimited plans |
| Roaming | 50 destinations, with a 30GB fair usage limit |
| Trustpilot | 4.2 out of 5 (“Great”) from 71,861 reviews |
Sources: idmobile.co.uk and Trustpilot, checked 12 October 2026.
Why I Always Read the One-Star Reviews First
Like most of us, I do a bit of research before I buy anything online. A new phone plan is no different, either. So before I write about any brand, I read its reviews, the glowing ones and the grumpy ones.
However, over the years I’ve learned one simple truth: you’ll never find a brand with a perfect review score. After all, every company is run by people, and people make mistakes. Occasionally, deliveries go astray, offers change and messages get missed.
Because of that, I read the negative reviews differently. Instead of counting the complaints, I look at how the brand replies. Does it respond quickly? Then, does it apologise and try to put things right? In my experience, that tells you far more about a company than its star rating alone.
So when I sat down with iD Mobile’s reviews, I asked three questions. Is the price genuinely good? Are upgrades fair? And finally, is it real value for money? Here’s what I found.
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What 71,861 Reviews Tell Us About iD Mobile
First, the headline numbers: iD Mobile holds a TrustScore of 4.2 out of 5 (“Great”) from 71,861 reviews on Trustpilot. Moreover, 74% of reviewers rate it four or five stars. (Trustpilot, checked 12 October 2026.)
Even more telling, however, Trustpilot shows that iD Mobile replies to 99% of negative reviews, typically within 24 hours. When I read through a set of one-star reviews, I found a reply from iD under every single one. In several cases, the team had also tried to phone or email the customer to help.
For me, that’s the key. Mistakes happen, because we’re all human. But a brand that turns up, listens and tries to fix things is one I’m comfortable recommending. So negative reviews shouldn’t put you off, as long as the replies are there.
Price: What iD Mobile SIM-Only Plans Cost
First, iD Mobile’s SIM-only plans all include unlimited minutes and texts. So here’s a selection of today’s prices.
| Contract | Data | Price per month |
|---|---|---|
| 1 month | 10GB | £6 |
| 1 month | Unlimited | £20 |
| 12 months | 25GB | £7 |
| 12 months | Unlimited | From £17 |
| 24 months | 50GB | £8 |
| 24 months | Unlimited | £17 |
Source: idmobile.co.uk SIM only deals, checked 12 October 2026.
Better still, iD says its SIM-only plans “are not subject to annual CPI or RPI price increases.” So the price you sign up for is the price you keep.
Phone plans work differently, though. Specifically, on pay monthly phone plans, iD states that the monthly price “will increase by £1.80 each April on your bill date.” That’s worth building into your budget if you choose a handset deal.
Upgrades: How They Work at iD Mobile
Meanwhile, upgrades came up again and again in the reviews. Happily, many five-star reviewers also describe the process as quick and easy, whether through the app, online or on live chat. Several mention extra data or a discounted first few months when they upgraded to a SIM-only plan.
So here’s how it works, according to iD:
- Watch for the email. iD emails you when you’re eligible, and eligible customers see “Upgrade now” in their account.
- Log in first. Before you start, always log in to your account, either in the app or at my.idmobile.co.uk. As a result, you keep your number and avoid ending up with two contracts.
- Know the timing. Your new plan starts when the upgrade is dispatched, and it replaces your old contract.
- Moving from SIM only to a phone. If you’d like a pay monthly phone, you can upgrade once you’ve been on SIM only for at least six months, depending on your credit check and payment history.
Sunset Weekly tip: upgrade offers and new-customer deals aren’t always the same, because offers can vary by sales channel. In fact, iD has explained that it can’t price-match new-customer offers from third-party retailers. So before you commit, compare your upgrade offer with a new SIM-only plan, and pick whichever suits you best.
Value for Money: The Extras That Add Up
Of course, price is only half the story. The extras are where iD Mobile quietly adds value, especially if you travel.
- Data rollover: unused monthly data rolls over once into the next month and is used first, although unlimited plans are excluded.
- Bill capping: capping is a free feature on all iD Mobile plans, so you can avoid surprise bills.
- Inclusive roaming: every plan also includes roaming in 50 destinations, mostly across Europe, with up to 30GB of data a month under the fair usage policy.
- Roam Beyond: in addition, you can add a pass for 50 more destinations, from £5 for 2GB over one day.
- 5G at no extra cost: similarly, iD says 5G is available free for all customers on compatible phones.
Sunset Weekly tip: before a cruise or ferry crossing, switch your phone to flight mode at sea. iD’s own roaming page warns that maritime rates are high, for example £9.60 per MB of data.
Which iD Mobile Product Is Right for You?
Overall, iD sells five types of product. Here’s who each one suits.
| Product | What it is | Best for |
|---|---|---|
| SIM only | Calls, texts and data for a phone you already own | Keeping costs low |
| Pay monthly phones | A new handset on a 24-month plan | Spreading the cost of a new phone |
| Refurbished phones | Tested Apple and Samsung phones with a 12-month warranty | Saving on a premium handset |
| SIM free phones | Unlocked phones paid for in one go | Owning your phone outright |
| Upgrades | A new phone or plan for existing customers | Staying with iD on a fresh deal |
Source: idmobile.co.uk, checked 12 October 2026.
Also, refurbished phones come in three grades: Excellent, Very Good and Good. According to iD, every phone “has been professionally tested, checked and refreshed.” Meanwhile, SIM free phones arrive unlocked, with free next-day DPD delivery on orders placed Monday to Thursday before 8pm.
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What iD Mobile Customers Say: Praise and Practical Tips
Generally, five-star reviewers praise low monthly bills, easy upgrades and helpful live chat advisors. A couple also mention smooth switching from another network. Lower-rated reviews, meanwhile, offer useful lessons for anyone about to sign up.
| Topic | What happy customers report | Sunset Weekly tip |
|---|---|---|
| Price | Monthly bills staying low for years | Choose SIM only, because it has no annual price rises |
| Upgrades | Upgrading online at a convenient time | Compare your upgrade offer with a new SIM-only deal first |
| Switching | Choosing the day their number moves across | Text PAC to 65075, then add the code at checkout |
| Support | Friendly, patient help on live chat | Use live chat, especially for account changes |
| Ending a plan | Rolling monthly plans that you can stop any time | Give at least 30 days’ notice before leaving without your number |
Why You Can Trust iD Mobile
- Big-name backing: iD Mobile is brought to you by Currys.
- Strong network: also, iD runs on the Three network, which iD says covers 99% of the UK with 4G.
- 5G reach: 5G is available in over 615 locations, on compatible phones.
- Clear pricing: SIM-only plans have no annual price rises, while the phone-plan rise is stated upfront.
- Responsive support: Trustpilot shows replies to 99% of negative reviews, typically within 24 hours.
Sunset Weekly tip: signal can vary by street, so use iD’s coverage checker for your home and workplace before you switch.
iD Mobile vs SMARTY, giffgaff, Lebara, VOXI and 1pMobile
Of course, each of these networks is a strong choice for a different kind of user. So here’s how they compare on the facts.
| Brand | Entry price | Standout feature | Best for |
|---|---|---|---|
| iD Mobile | £6 a month (10GB, 1 month) | Data rollover and roaming in 50 destinations | Value hunters who travel |
| SMARTY | £6 a month (5GB, rolling) | No annual price rises on rolling plans | Simple month-to-month plans |
| giffgaff | £6 a month (2GB, rolling) | 18-month plans with no credit checks | O2 users who want flexibility |
| Lebara | From £5 | International calls included on plans | Calling family abroad |
| VOXI | £12 a month | Unlimited use of selected social apps | Heavy social media users |
| 1pMobile | £5 (5GB, 30 days) | 1p a minute, 1p a text and 1p a MB on pay as you go | Light users |
Sources: official websites of each network, checked October 2026.
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Is iD Mobile Worth It for You?
| Your situation | Our verdict |
|---|---|
| You already own your phone | Worth it, especially with SIM only from £6 a month |
| You want price certainty | Worth it, because SIM only has no annual price rises |
| You travel in Europe often | Worth it, thanks to roaming in 50 destinations |
| You want a premium phone for less | Look at refurbished instead, with a 12-month warranty |
| You’re due an upgrade | Compare the upgrade offer with a new SIM-only deal first |
Final Verdict
So, is iD Mobile worth it in 2026? On price and value, the evidence therefore says yes. Indeed, SIM-only plans start at £6 a month, they don’t rise each year, and extras like data rollover and roaming in 50 destinations add real value. Of course, like every brand, iD has its share of unhappy customers. However, it replies to almost all of them, and that’s exactly what I look for before I buy.
FAQs
Is iD Mobile a good network?
For most value-focused users, yes. It also runs on the Three network, which iD says covers 99% of the UK with 4G, and it holds a 4.2 out of 5 TrustScore on Trustpilot.
Who owns iD Mobile?
iD Mobile is brought to you by Currys, the UK technology retailer.
Does iD Mobile have annual price rises?
Not on SIM only. However, pay monthly phone plans increase by £1.80 each April on your bill date.
How cheap is iD Mobile SIM only?
Plans start at £6 a month for 10GB on a 1-month rolling plan, and unlimited minutes and texts are also included.
When can I upgrade with iD Mobile?
iD emails you when you’re eligible to upgrade. Also, if you’re on SIM only and want a pay monthly phone, you can upgrade after at least six months, depending on your credit check and payment history.
Does iD Mobile price-match new-customer deals?
No. In fact, iD has explained that it can’t match new-customer offers from third-party retailers. So it’s worth comparing your upgrade offer with a new plan.
Does iD Mobile include roaming?
Yes. Indeed, every plan includes roaming in 50 destinations, with up to 30GB of data a month under the fair usage policy.
How much notice do I need to leave iD Mobile?
Generally, to end a plan without keeping your number, iD asks for 30 days’ notice. Alternatively, use a PAC code to take your number to a new network.
Editorial & Accuracy Standards
- Expert Review:
Ammara Azmat,
Senior Travel Mobility Analyst (12+ years experience) - Status: Verified for accuracy against official 2026 service data and real-time traveller reports.
- Our Process: This content follows our Fact-Checking Policy.