Last updated: May 2026 | Editorial review based on verified retailer information from caseluggage.com
Quick Answer: Case Luggage is a UK premium luggage retailer founded in 1923, with stores at 170 Piccadilly, Harrods, and Heathrow Airport. It stocks trusted brands including Samsonite, Tumi, Briggs & Riley, Bric’s, and Carl Friedrik. It offers airline-specific cabin size guides, free UK delivery and returns, and warranty support across all brands sold.
Editorial note: This guide is based on verified information from the official Case Luggage website and publicly available brand data. Pricing should be confirmed directly at caseluggage.com before purchase.
Case Luggage is not a suitcase brand. That distinction matters. Instead, it is a curated retailer with over a century of luggage experience, and it sells a wide range of established international brands from one trusted destination. For UK travellers trying to navigate an overcrowded luggage market, that combination of heritage, breadth, and practical guidance is genuinely useful.
Whether you are buying a carry-on for a Ryanair weekend trip or a full check-in suitcase for a long-haul family holiday, Case Luggage gives you access to multiple reputable brands alongside real product knowledge — including staff who physically test cabin cases at Heathrow against airline sizing gauges.
What Is Case Luggage?
Case Luggage is a London-based premium luggage retailer that has been trading since 1923. It operates from its flagship store at 170 Piccadilly, a travel goods department in Harrods, and locations at Heathrow Airport. Its online store at caseluggage.com covers the full product range with free UK delivery and returns.
Originally, the business began as Revelation Piccadilly, one of the world’s oldest luggage shops. Over the following century it evolved into a multi-brand specialist, launching Europe’s first Tumi flagship store at the same Piccadilly address in the early 2000s, before expanding into Harrods and Heathrow Airport terminals.
Today, Case Luggage is an authorised UK stockist for every brand it sells. That matters when it comes to warranty claims and manufacturer support — something cheaper third-party sellers cannot always guarantee.
Which Brands Does Case Luggage Stock?
Case Luggage carries a curated selection of premium luggage brands, including Samsonite, Tumi, Briggs & Riley, Bric’s, Carl Friedrik, Delsey, Osprey, Joules, Roka, and Porsche Design. Each is an authorised stockist relationship, covering full warranties and after-sales support.
The range spans multiple price points and travel styles. Here is a practical overview:
| Brand | Best For | Price Range (Cabin) | Shell Type |
|---|---|---|---|
| Samsonite | Everyday reliability, broad choice | £100–£400 | Hard & soft |
| Tumi | Business and frequent travel | £400–£990+ | Hard & soft |
| Briggs & Riley | Long-term durability, lifetime guarantee | £300–£700 | Hard & soft |
| Bric’s | Italian soft-side style | £200–£500 | Soft |
| Carl Friedrik | Minimalist leather design | £400–£550 | Hard |
| Delsey | Lightweight hard-shell options | £100–£350 | Hard |
| Joules | Colourful, family-friendly designs | £80–£200 | Hard |
| Osprey | Active and adventure travel | £85–£250 | Soft/Backpack |
Prices are indicative and subject to change. Always verify current pricing at caseluggage.com.
Cabin Luggage at Case Luggage: What You Actually Need to Know
Case Luggage organises its cabin luggage range by airline, making it straightforward to find a suitcase that meets your carrier’s specific size restrictions. The site includes dedicated collections for Ryanair, EasyJet, British Airways, Virgin Atlantic, Jet2, TUI, Emirates, Wizz Air, KLM, Lufthansa, Qatar Airways, and Aer Lingus.
This is one of the most practically useful features on the site. Cabin luggage sizing is not universal. What fits easily in a British Airways overhead locker will not necessarily pass a Ryanair gate check. Buying by airline first, rather than by brand, is the smarter starting point.
What Cabin Sizes Does Case Luggage Offer?
The cabin luggage range covers these standard dimensions:
| Dimension | Suitable For |
|---|---|
| 56 x 45 x 25 cm | British Airways, Virgin Atlantic, Emirates, fuller carriers |
| 55 x 40 x 23 cm | Most mid-range carriers |
| 55 x 40 x 20 cm | Stricter budget airlines |
| 55 x 35 x 25 cm | Select European carriers |
| 56 x 36 x 23 cm | Certain airline-specific fits |
| Underseater | Ryanair non-Plus, WizzAir Basic, seat-only fares |
The Ryanair and EasyJet Reality
Ryanair and EasyJet cabin rules are stricter than most. Ryanair’s standard non-priority allowance is a small personal bag (40 x 20 x 25 cm) only — a full cabin suitcase requires Priority boarding or a Plus fare. EasyJet permits a larger cabin bag (56 x 45 x 25 cm) in the overhead, but only for customers with Up Front or Extra Legroom seats on busy flights.
Case Luggage’s airline-specific collections take this complexity into account, grouping options by what will realistically fit within each carrier’s rules. Their team also physically tests cases at Heathrow using airline sizing gauges — so the guidance carries operational weight, not just website specification matching.
Hard-Shell vs Soft-Shell: Which Should You Choose?
Hard-shell suitcases offer better protection for fragile contents and resist external moisture. Soft-shell cases are lighter, more compressible, and can absorb overpacking more forgivingly. Neither is universally better — the right choice depends on how and where you travel.
Here is a side-by-side comparison:
| Feature | Hard-Shell | Soft-Shell |
|---|---|---|
| Impact protection | Strong | Moderate |
| Weight | Heavier on average | Generally lighter |
| Overpacking flexibility | None — fixed volume | Some give in the fabric |
| External pocket access | Limited | Often available |
| Moisture resistance | High | Variable |
| Urban and cobblestone use | Rolls smoothly | Rolls smoothly |
| Scratch visibility | Shows scratches | Scratches less visible |
| Best for | Check-in, valuables, long-haul | Short trips, carry-on, flexibility |
Case Luggage stocks hard-shell and soft-shell options across most brands. The Samsonite C-Lite range, for instance, is a popular hard-shell choice for check-in luggage due to its low weight (around 2.6 kg for the 81 cm model) despite rigid construction. For soft-side, Bric’s and Tumi both offer well-regarded options with structured organisation.
Wheel Quality and Handle Performance: What Frequent Travellers Should Know
Spinner wheels (four double wheels) are standard across most mid-range and premium luggage brands. Wheel quality varies significantly between price points. Cheap wheels crack on cobblestones; quality spinner systems on Samsonite, Tumi, and Briggs & Riley handle varied surfaces far more reliably.
When shopping for a suitcase at Case Luggage, wheel quality is worth considering carefully:
- Entry-level hard-shells (typically under £100–£150) often use basic single-wheel spinners. They work fine on airport floors but can struggle on uneven urban surfaces.
- Mid-range cases (£150–£350) usually use multi-directional double-wheel systems that roll quietly and handle transitions from terminal floors to pavements with minimal effort.
- Premium cases (£350+) — particularly Tumi’s Tegra-Lite range and Briggs & Riley’s Baseline collection — use precision-engineered spinner systems with ball-bearing construction. These are noticeably smoother and hold up better over years of use.
Telescopic handles matter equally. For frequent travellers, a handle that extends to the right height and locks firmly at multiple positions is worth paying for. Briggs & Riley’s Outsider® handle system is particularly well regarded, as it sits outside the packing area rather than cutting into the interior.
What Case Luggage Is Best For: Practical Traveller Scenarios
Business Travel
For business travellers, Tumi and Briggs & Riley represent the two most practical choices at Case Luggage. Both brands offer cabin cases designed specifically for frequent flying: structured packing systems, dedicated laptop access, durable spinner wheels, and materials that hold their shape over repeated use.
Indeed, frequent travellers consistently note that the Tumi Tegra-Lite range holds up well on back-to-back trips and keeps its weight down despite a rigid shell. Briggs & Riley’s unconditional lifetime guarantee — which covers airline damage, not just manufacturing faults — makes it a particularly strong long-term investment for anyone flying weekly.
European City Breaks
For short European trips, the cabin-only format is key. Specifically, a 55 x 40 x 20 cm or 56 x 45 x 25 cm carry-on avoids check-in queues and baggage fees entirely. Samsonite’s mid-range cabin cases and Delsey’s lightweight hard-shells are popular at Case Luggage for this reason. They strike a practical balance between price, durability, and cabin-compliance.
That said, cobblestone streets in cities like Lisbon, Rome, and Prague put wheels under real strain. Cases with larger, double-wheel spinners handle these surfaces noticeably better than single-wheel budget alternatives.
Family Airport Travel
In particular, families travelling with multiple cases benefit from buying within the same brand set. Most brands at Case Luggage offer matching sets covering cabin, medium, and large check-in sizes. Joules offers colourful, easily identifiable designs that work well for family travel. Similarly, Samsonite’s Stackwave and S’Cure ranges offer durable hard-shells with four-wheel spinners across all sizes.
For families with young children, identifying your suitcase quickly on a busy baggage reclaim matters. Distinctive colours and designs — both available through Joules and Sara Miller London at Case Luggage — are a practical advantage that gets overlooked in purely spec-driven buying decisions.
Digital Nomad and Long-Term Travel
For those working remotely from multiple locations, the Osprey Daylite expandable backpack (£85) and wheeled backpack crossovers offer a different approach to mobility. Case Luggage also stocks the Samsonite Ecodiver 55 cm wheeled backpack (£205), which combines structured protection with carry-on compliance and a backpack carry option — useful when moving between airports, trains, and urban accommodation.
The In-Store Experience: Piccadilly, Harrods, and Heathrow
Case Luggage operates from three distinct physical retail environments: the flagship store at 170 Piccadilly, a travel goods department within Harrods, and stores at Heathrow Airport. All offer hands-on access to the full range and staff trained by the brands themselves.
In practice, shopping in person carries real advantages for luggage. You can test wheel action on different floor surfaces, check handle height against your own body, and assess the actual packing layout rather than relying on product photography. Case Luggage’s team is available seven days a week and can assist with product selection, warranty advice, and sizing queries.
For travellers passing through Heathrow, the airport locations also offer a practical last-minute opportunity to replace or upgrade before departure. Reserve and collect is available online for in-store pickup.
Online Shopping at caseluggage.com: What Works Well
The website is organised in two ways that make it genuinely useful: by brand, and by airline. Both filters help narrow choices quickly. First-time buyers benefit most from the airline-specific cabin collections, which remove the guesswork from size compliance.
Practical features worth noting:
- Free UK delivery and returns on all orders
- Same-day London delivery available for qualifying orders
- Klarna buy-now-pay-later available
- Reserve and collect from Piccadilly, Harrods, or Heathrow
- 10% off your first order with newsletter sign-up
- Customer service available 7 days a week: 0345 0038283 or customerservice@caseluggage.com
Warranty and Repairs: What Case Luggage Offers
As an authorised stockist, Case Luggage provides access to full manufacturer warranties across all brands sold. Repair and warranty support is available via the website and in-store, with each brand’s own terms applying to their products.
Warranty terms vary significantly by brand:
| Brand | Warranty Type | Key Terms |
|---|---|---|
| Samsonite | Limited manufacturer warranty | 2–10 years depending on range; excludes airline damage |
| Tumi | Limited lifetime warranty | Covers manufacturing faults; repair service available |
| Briggs & Riley | Unconditional lifetime guarantee | Covers airline damage; no questions asked |
| Bric’s | 2-year warranty | Manufacturing faults |
| Delsey | 2–5 years depending on range | Manufacturing faults |
| Carl Friedrik | 2-year warranty | Manufacturing faults |
Notably, Briggs & Riley’s unconditional lifetime guarantee stands out as the most comprehensive in the market. It explicitly covers damage caused by airlines — a common real-world failure point that most other brands exclude. For heavy travellers, this shifts the long-term value calculation considerably.
For general repairs, Case Luggage facilitates the process through its warranty and repairs page. Customers can contact the team directly for guidance on the correct process per brand.
Is Case Luggage Worth It?
Case Luggage is worth using if you want access to multiple premium brands from a single trusted retailer, with airline-specific buying guidance, genuine warranties, and expert staff. The price range is broad — from around £80 to over £990 — and the quality reflects that range honestly.
The strongest practical reasons to buy through Case Luggage:
- You are buying a genuine product with full manufacturer warranty support
- The airline-specific cabin collections remove sizing guesswork
- Staff physically test cases at Heathrow against airline gauges
- Return policy is clean and free for UK customers
- The brand range covers every realistic need from a £150 Samsonite cabin case to a £700 Briggs & Riley for frequent flying
That said, one honest consideration: Case Luggage is a premium retailer. You will not find the very cheapest luggage here. If your primary goal is the lowest possible price, supermarket own-brands or discount luggage retailers exist. But for anyone who wants to buy something that will last several years and is backed by a credible warranty, Case Luggage’s range represents fair value at its respective price points.
Frequently Asked Questions
About Case Luggage
What is Case Luggage? Case Luggage is a UK premium luggage retailer founded in 1923. It sells suitcases, bags, and travel accessories from brands including Samsonite, Tumi, Briggs & Riley, and Bric’s. It operates stores at 170 Piccadilly in London, Harrods, and Heathrow Airport, and sells online at caseluggage.com.
Is Case Luggage a luggage brand or a shop? It is a retailer, not a luggage brand. Case Luggage sells products from multiple established international brands. It does not manufacture its own suitcases.
How long has Case Luggage been operating? Case Luggage was founded in 1923 as Revelation Piccadilly at 170 Piccadilly, London. It has therefore been trading for over 100 years.
Cabin Luggage, Airlines, and Pricing
Does Case Luggage stock Ryanair-compatible cabin luggage? Yes. Case Luggage has a dedicated Ryanair cabin luggage collection. Ryanair’s priority fare allows a 55 x 40 x 20 cm bag in the overhead locker. The non-priority allowance covers only a smaller personal bag (40 x 20 x 25 cm). The Case Luggage site filters products by airline to help with compliance.
Can I buy EasyJet-approved cabin luggage at Case Luggage? Yes. Case Luggage has a dedicated EasyJet cabin luggage collection. EasyJet’s standard cabin allowance is 56 x 45 x 25 cm (including wheels and handles) for customers with hand baggage included fares.
What is the price range at Case Luggage? Cabin luggage at Case Luggage ranges from around £80 for entry-level Joules cases to over £990 for Tumi Tegra-Lite models. Most practical mid-range cabin cases fall between £150 and £400. Check-in luggage prices follow similar ranges by brand.
Brands and Buying Advice
What is the best suitcase brand at Case Luggage for frequent flyers? Briggs & Riley and Tumi are consistently recommended for frequent flyers. Specifically, Briggs & Riley’s unconditional lifetime guarantee — which covers airline damage — offers the strongest long-term protection. Tumi’s Tegra-Lite cabin cases are well regarded for lightweight hard-shell durability on back-to-back trips.
Does Case Luggage offer free returns? Yes. Case Luggage offers free UK delivery and returns across all orders via caseluggage.com.
Stores, Warranties, and Repairs
Where are Case Luggage stores located? Case Luggage operates stores at 170 Piccadilly in London, within Harrods, and at Heathrow Airport terminals. Additionally, a reserve and collect option is available for in-store collection.
Does Case Luggage handle warranty repairs? Yes. As an authorised stockist for all brands it sells, Case Luggage facilitates warranty claims and repair guidance. Each brand’s own terms apply. Briggs & Riley offers the most comprehensive cover, including an unconditional lifetime guarantee that covers airline damage.
Editorial & Accuracy Standards
- Expert Review:
Ammara Azmat,
Senior Travel Mobility Analyst (12+ years experience) - Status: Verified for accuracy against official 2026 service data and real-time traveller reports.
- Our Process: This content follows our Fact-Checking Policy.
